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Zendesk integration with Truest

Tickets and Help Center articles.

Overview

Zendesk is the support record. The workspace indexes tickets and Help Center articles for the emails you declare.

Features

Truest understands and retrieves

  • Ticket subjects and descriptions
  • Help Center articles

Truest can do

  • Connect with subdomain, agent email and API token
  • Search tickets next to mail

Benefits

“What did we tell this customer?” can pull the ticket, for people on the list.