chat · Available
WhatsApp integration with Truest
WhatsApp Business Cloud API — not an agent bot.
Overview
Connect the company WhatsApp Business number through Meta’s Cloud API. Truest reads incoming business chats and treats chat membership as the permission bar. This is not a personal WhatsApp link. Truest does not send WhatsApp messages. Cloud API has no mailbox-style history export — Sync confirms the number; new messages arrive after Meta delivers them to this connector.
Features
Truest understands and retrieves
- Business chat messages and captions delivered to this number
- Sender phone identifiers
- Timestamps
Truest can do
- Connect with a Cloud API access token and phone number ID
- Sync to confirm the number is live
- Search chats the connected number received
Benefits
Customer confirmations on WhatsApp sit next to mail — only for people who should see that business number.