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Intercom integration with Truest
Conversations and articles, for a named reader list.
Overview
Intercom is the customer inbox. The workspace indexes conversations and help articles the token can read. Intercom teammate permissions are not copied in this version.
Features
Truest understands and retrieves
- Conversation subjects and bodies
- Help articles
Truest can do
- Connect an access token
- Search conversations next to mail
Benefits
“What did we tell this customer?” can pull Intercom, for people on the list.