support · Available
Freshdesk integration with Truest
Tickets and solution articles.
Overview
Freshdesk is the helpdesk for many support teams. The workspace indexes tickets and solution articles for the emails you declare.
Features
Truest understands and retrieves
- Ticket subjects and descriptions
- Solution articles
Truest can do
- Connect with domain and API key
- Search tickets next to mail
Benefits
Support history sits next to the wiki instead of only in Freshdesk.